Instant Assist Claimed

Instant Assist Ltd is a Financial Conduct Authority‑regulated claims management company (FCA registration FRN 969934) based in Luton, England. Instant Assist helps clients across the UK, with a focus on road traffic accident (RTA) claims in Scotland and housing disrepair claims nationwide. They partner with solicitors who work on a ‘No Win No Fee’ basis meaning no upfront cost for clients.

Core Services
Road Traffic Accident (RTA) Claims
Instant Assist specialises in assisting those injured in various forms of transport accidents. Their services cover:

Car accident claims

Motorcycle, bicycle, and pedestrian accident claims

Public transport and taxi accident claims

Whiplash claims

These services are offered in multiple Scottish cities, including Aberdeen, Edinburgh, Glasgow, and Inverness. Whether you’re a driver, passenger, cyclist, or pedestrian, Instant Assist provides tailored guidance depending on your situation and location.

Housing Disrepair Claims
Across the UK, tenants suffering from structural defects, dampness, mould, or other home disrepair issues can claim compensation. Instant Assist supports these claims by coordinating with solicitors to ensure the landlord addresses necessary repairs and that tenants are compensated appropriately.

Commitment to Clients
Fully Regulated Transparency
Instant Assist is regulated by the FCA and partners only with solicitors bound by legal and ethical obligations. They emphasise that while they handle claim preparation, solicitors retain ultimate control and charge a 36 % fee (including VAT) from compensation.

No Upfront Fees
All services operate on a No Win No Fee structure, meaning clients pay only upon successful compensation. They also caution that withdrawal after the cancellation period may incur solicitor fees, so it’s crucial to understand the terms.

Expert, Personal Support
Instant Assist boasts a team of experienced claims professionals who promise a fast, stress‑free process. They emphasise personal communication and keep clients informed at every step.

The Claims Process
It all begins with a free consultation. Clients can call or submit a form online to discuss their claim. The Instant Assist team evaluates whether the claim is valid and what compensation might be possible.

If the case is eligible, the company introduces a vetted solicitor who offers a No Win No Fee agreement. Once the client signs the paperwork, the solicitor takes over legal handling while Instant Assist remains available for support.

If the claim is successful, the solicitor deducts their 36 % fee from the compensation, and the remaining amount is paid to the client. If the claim is not successful, the client pays nothing.

Real‑World Success Stories
Many satisfied clients have shared their experiences:

Kossi Buamey was able to resolve significant structural and mould damage through Instant Assist and received both compensation and repairs.

Mbuya Kumbunzi reported a fast turnaround and praised the company for being efficient and confident in handling her housing case.

Mr Sam Osborne described the repair work as “professional” and highlighted the supportive nature of the team.

Tasneem Kanchwala shared that within 48 hours of contacting Instant Assist, her landlord addressed rotting windows—something she had struggled to resolve for months.

These real-life testimonials demonstrate Instant Assist’s effectiveness and commitment.

What Makes Instant Assist Stand Out?
Risk-Free & Regulated
Their FCA regulation ensures legal compliance, financial transparency, and consumer protection. The No Win No Fee model means there’s no financial pressure on clients.

Efficient Performance
Clients consistently report fast responses, from solicitor appointments to landlord engagement, sometimes within 48 hours.

Specialist Teams
They offer dedicated support for different claim types—accidents and disrepair—ensuring each client works with professionals experienced in their particular issue.

Client-Centric Approach
Instant Assist goes beyond legal processes to make clients feel valued and heard. Their team focuses on simplifying the experience, offering personal updates and stress-free solutions.

Service Coverage and Contact Info
Instant Assist handles road traffic accident claims primarily in Scotland, including Aberdeen, Dundee, Edinburgh, Glasgow, Inverness, Perth, and Stirling. Their housing disrepair claim service is available throughout the UK.

You can get in touch through the following contacts:

Team Phone Number
RTAs 0141 345 3772
Housing Disrepair 020 3026 4595

Company address: Unit 19, Futures House, The Moakes, Luton, LU3 3QB
Website: https://instantassist.co.uk

Frequently Asked Questions
Do I have to pay if I lose my case?
No. Clients only pay if their claim is successful. There are no upfront costs.

How much do solicitors charge?
Solicitors deduct 36 % (including VAT) from your compensation if you win the claim.

Can I claim on my own without Instant Assist?
Yes, you can file a claim independently. However, Instant Assist simplifies the process and connects you with reliable, vetted solicitors.

How quickly will my claim be processed?
Timeframes vary, but some clients report initial contact and progress within 48 hours.

Why Instant Assist Is Worth Your Call
Instant Assist delivers trusted, FCA-regulated claims management with a strong focus on transparency, value, and support. Their No Win No Fee structure removes financial risk; their solicitor partners handle legal complexities; and client testimonials confirm swift, effective solutions.

Whether you’re dealing with housing disrepair or recovering from a road traffic accident, Instant Assist is your reliable partner in the claims process. Their experience, professionalism, and dedication ensure that your voice is heard and that justice is pursued without delay.

If you believe you may be entitled to compensation, get in touch with Instant Assist for a free, no-obligation consultation today.